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Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. Once your order has shipped, you will receive a notification with tracking information.


Shipping Rates & Delivery Estimates

We offer free shipping on eligible orders.
Delivery times may vary depending on your location and carrier availability.

Estimated delivery times:

  • Domestic orders (U.S.): 3–7 business days
  • International orders: Delivery times vary by destination

Please note that delivery delays can occasionally occur due to factors outside of our control.


Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to become active.


International Shipping

We currently ship to select international destinations. International customers are responsible for any customs duties, taxes, or import fees required by their country.


Damaged, Lost, or Incorrect Orders

Please inspect your order upon arrival. If your order arrives damaged, incorrect, or appears lost in transit, contact us immediately at:

📧 info@mselectluxurywater.com

We will work quickly to resolve the issue and ensure your satisfaction.


Perishable & Non-Returnable Items

Due to the nature of our products, all MSELECT LUXURY WATER bottles are considered perishable goods and are non-returnable once shipped.


Shipping Address Accuracy

Please ensure your shipping address is accurate and complete at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.


Questions

If you have any questions regarding shipping, feel free to contact us at:

info@mselectluxurywater.com